FAQ

The Symbols

What does the evil eye mean?
The evil eye is one of the oldest protection symbols in the world, worn across Greek, Turkish, Middle Eastern, and Mediterranean cultures. It is believed to reflect envy and ill will away from the person who wears it. Read the full story in what the evil eye means.

What does the hamsa mean?
The hamsa is an open hand, a sign of protection and blessing shared by Muslim, Jewish, and other communities for centuries. Fingers up stands for protection; fingers down for blessing and welcome. More in our hamsa meaning guide.

Can I buy an evil eye or hamsa for myself?
Yes. Some traditions say these symbols carry the most meaning when they are given, but buying your own is common and completely fine. If the tradition matters to you, our Friendship Pair lets you keep one and give one.

What do the different evil eye colors mean?
Dark blue is the classic for protection, but each color carries its own traditional meaning. See evil eye colors and their meanings.

Which wrist should I wear my evil eye bracelet on?
Tradition leans to the left wrist, the receiving side, but either is fine. The full answer is in which wrist to wear it on.

My piece broke. Is that bad luck?
In most traditions, no. A broken evil eye is said to have done its job. Read what it means when your protection jewelry breaks. If it broke because of a defect within 48 hours of delivery, email us and we'll make it right.

Do I have to be religious to wear these symbols?
No. People of every belief and none wear them. We just ask that you wear them with respect for where they come from.

Materials & Sizing

What are your pieces made of?
We carry gold-filled, gold-plated, stainless steel, and 925 sterling silver. The exact material is listed in the details of every product. Gold-filled has a thick layer of real gold bonded to a base metal and lasts much longer than plating. Learn more in our gold-filled vs gold-plated guide.

Can I wear my jewelry in water?
Gold-filled and stainless steel pieces are made for everyday wear and handle water well; rinse and dry them after the pool or ocean. Gold-plated pieces should come off before swimming or showering.

I have sensitive skin. Which pieces should I choose?
Many people with sensitive skin do best with stainless steel, gold-filled, or sterling silver. Check the Material line on each product, and if you have a known metal allergy, email us before ordering and we'll help you choose.

How do I know the right size?
Every product lists its length. Most necklaces are 16 to 18 inches with an extender, and most bracelets and anklets have an extender, sliding knot, or pull cord so one piece fits most wrists and ankles. To find your size, wrap a strip of paper around your wrist or ankle, mark it, measure it, and add about half an inch.

Gifting

Do your pieces come gift-ready?
Yes. Orders arrive in our branded Aura Nomad gift box with a blessing card, with jewelry in a clear display case and small pieces in a soft velvet pouch. There's nothing left to wrap.

Do you have gift sets?
Yes. Our gift sets bring matching pieces together at a lower price than buying them separately, and most ship free.

Can I ship a gift directly to someone else?
Yes. Just enter their address as the shipping address at checkout.

Orders & Shipping

Where do you ship?
Anywhere in the United States. We don't ship internationally yet.

How long until my order ships?
Orders are processed within 1–3 business days. During busy periods (holidays, launches), it can take up to 5 business days.

What does shipping cost, and how long does it take?
Standard shipping is $4.99 (free on orders of $55 or more) and takes 3–5 business days. Expedited shipping is $25 and takes 1–2 business days.

How do I track my order?
You'll get a shipping confirmation email with a tracking number once your order ships. If you don't see it within 4 business days, check your spam folder or email us.

Returns & Damage

What is your return policy?
We accept returns within 30 days of delivery on unworn pieces in their original condition and packaging. Earrings are final sale for hygiene reasons. The full details are in our Refund Policy.

How do I start a return?
Email hello@auranomad.co with your order number and the item you want to return. We'll reply within 2 business days with instructions. Please don't send anything back before you hear from us.

My piece arrived damaged or incorrect. What do I do?
Email hello@auranomad.co within 48 hours of delivery with your order number and a clear photo. We'll send a replacement or issue a full refund, and we'll cover the return shipping.

Jewelry Care

How do I care for my jewelry?
It depends on the metal. Gold-filled and stainless steel pieces are built for everyday wear: rinse with fresh water after the pool, ocean, or heavy sweat, then dry with a soft cloth. Gold-plated pieces should stay away from water, perfume, lotion, and sweat, so take them off before swimming or showering and wipe them after wearing. Sterling silver should be stored dry and polished gently with a soft cloth. The material is listed on every product page.

Will my jewelry tarnish?
All metal ages with wear. Gold-filled and sterling silver develop a soft patina over time, and plated finishes wear faster without care. Following the care steps above keeps your piece looking its best.

Still have a question?

Email us at hello@auranomad.co and we'll get back to you.